Refund policy

REFUND/RETURN:

  • Due to the unique nature of bespoke garments, all sales are FINAL. However, we encourage you to contact us if you encounter any issues with your order.
  • To ensure quality, every order is thoroughly inspected and documented before being carefully packed for shipping.
  • For non-final sale items, we offer a 30-day return window, with the following conditions:
    • Buyers are responsible for return shipping costs with tracked shipping.
    • A 20% restocking fee will apply.
    • Items must be returned in undamaged and original condition to qualify for a refund.
  • Please email us to obtain a Return Merchandise Authorization (RMA) before sending items back. Returns sent without a valid RMA cannot be processed and will not qualify for a refund.
    For further assistance, feel free to reach out to us by email at hi@darlingyou.ca.